1.1 North India Cashew Company (hereinafter referred to as “We/Our/North India Cashew Company/Company”) operates the website www.northindiacashewcompany.com (hereinafter referred to as the “Platform”).

1.2 The Company is dedicated to providing the finest variety of cashew nuts and related products to its customers (hereinafter referred to as “Customer, you, your, User”) through the Platform.

1.3 We are deeply committed to protecting your privacy, confidentiality, and security of personal information (hereinafter referred to as “PII”) that is entrusted to the Company. Safeguarding your PII and preventing misuse is a top priority. We have implemented all necessary and reasonable measures to maintain confidentiality and security of the information shared by you.

1.4 As used in this Policy, PII means any information that alone or in combination with other information identifies a specific individual. Examples include but are not limited to your name, mobile number, and address.

1.5 This Privacy Policy explains how North India Cashew Company collects, uses, and manages information including PII that you provide or that is collected from you when using the Platform.

1.6 This Privacy Policy is part of the Terms and Conditions for using the Platform.

1.7 This Privacy Policy is effective from the launch date of the Platform.

2. Scope of Privacy Policy

2.1 This Privacy Policy applies to all current and former Users of the Platform. By visiting or using www.northindiacashewcompany.com, you agree to the practices described herein. This Policy should be read alongside Our Terms and Conditions available on the Platform.

2.2 This Privacy Policy is governed by applicable laws including the Information Technology Act, 2000, and related rules, such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended.

2.3 The Policy covers how We collect, use, disclose, and transfer your PII in relation to the use of the Platform and services offered therein.

2.4 your use of the Platform or related products/services constitutes acceptance of this Privacy Policy.

2.5 This Policy applies to all PII collected during your use of the Platform and helps you understand how your data is handled so you can make informed choices.

3. Applicability of Privacy Policy

3.1 This Policy applies to all PII and other necessary information collected for providing Our products and services.

3.2 It governs use of Our products and services by Customers, including business users, unless otherwise agreed.

4. Information Collected

4.1 Users registering or using the Platform may be asked to provide PII for improved service and experience.

4.2 By using the Platform, you consent to Our collection, storage, and use of your PII as described.

4.3 Types of information collected include:

• 4.3.1 Information supplied by you:

  • Name, Date of Birth

  • Contact details such as Email Address

  • Demographic info like postal code, preferences, interests

  • Any additional information you provide post-registration for profile completion

• 4.3.2 Information collected automatically:

  • Your activities on the Platform (search, views, purchases)

  • Accessed pages

  • IP address

  • Device IDs and types

  • Geo-location data

  • Connection and referral data

  • Advertising and other related info

• 4.3.3 Cookies:
  We use cookies and similar technologies to collect anonymous data to improve your experience on the Platform.

• 4.3.4 Other information:

  • Financial information, if required

  • Data from your interactions with Customer Support

  • Call recordings for quality assurance and security

  • Data to prevent fraud and misuse

5. Use of PII

5.1 PII is used to set up and manage your account, verify identity, provide support, and send communications.

5.2 We may use your data to improve Our Platform and services through research and development.

5.3 Access to your information is limited to authorized personnel for legitimate business purposes.

5.4 We may retain and use your information for legal and compliance reasons including:

• Preventing and investigating crime or fraud

• Responding to legal requests from authorities

• Enforcing Our Terms and Conditions

• Protecting rights and safety of Our Company, Users, or others

5.5 If legally required, We may disclose your information to authorities and will inform you if permitted.

5.6 We do not sell your information, but it may transfer in case of mergers or asset sales.

5.7 Other uses include:

• Creating and maintaining your profile

• Assisting financial institutions for better service

• Communicating regarding transactions

• Modifying the Platform to meet your needs

• Conducting analytics on User behavior

• Investigating illegal activities or fraud

• Providing technical assistance

6. Withdrawal of Consent

6.1 you may withdraw your consent for data collection by contacting us at Operations@northindiacashewcompany.com.

6.2 Upon withdrawal, We will stop using your data and sharing it with third parties, except as required by law.

6.3 We may still use certain anonymous data internally.

7. Sharing of Information

7.1 We may share your information with third parties including service providers, financial institutions, and partners for operational and legal purposes under applicable laws.

7.2 Sharing purposes include:

• Supporting Platform operations

• Fraud detection and prevention

• Investigations of illegal activities

• Customer service and dispute resolution

• Compliance with legal orders or requests

8. Sharing Without Consent

you agree that We may share information as necessary for legal compliance, fraud prevention, or investigation purposes.

9. Cookies Policy

9.1 We use cookies to analyze traffic, improve promotional effectiveness, and enhance safety.

9.2 Cookies do not provide access to your computer beyond data you choose to share.

9.3 You can manage cookies through your browser settings, but disabling them may limit Platform features.

10. Retention of Data

10.1 We retain your information as long as needed to provide services or until You request account termination.

10.2 After termination, anonymized aggregated data may be used for analysis and research. We may keep certain information for fraud prevention or legal purposes.

11. Updating your Information

To modify or delete your personal information, or request access, please contact Operations@northindiacashewcompany.com